Ethiopian Airlines Virginia Office: Location, Contact Details, and Services Offered

Ethiopian Airlines, the flag carrier of Ethiopia, is a globally respected airline known for its wide network, modern fleet, and exceptional customer service. As a major player in African aviation, the airline connects continents and cultures with nonstop flights across Africa, Europe, Asia, the Middle East, and North America. In the United States, Ethiopian Airlines serves numerous cities, including Washington, D.C., where it operates flights through Washington Dulles International Airport (IAD). For travelers in nearby areas, the Ethiopian Airlines Virginia office is a key location for customer support, bookings, and in-person assistance.

This comprehensive guide covers everything you need to know about the Ethiopian Airlines office in Virginia, including its exact location, contact information, and the various services available at the Ethiopian Airlines ticket office in Virginia.

Why Visit the Ethiopian Airlines Virginia Office?

While most airline-related tasks can now be done online, there are situations where in-person support is essential. The Ethiopian Airlines Virginia office offers face-to-face assistance with professional airline representatives who can handle everything from complicated itinerary changes to baggage inquiries and group bookings.

Travelers choose the Virginia office because it provides:

• Personalized service for complex travel itineraries

• A trusted point of contact for urgent or special travel requests

• Expert assistance with international travel documentation

• In-person ticket payment and refund processing

• Multilingual support from experienced staff

Whether you're traveling to Addis Ababa, Johannesburg, Nairobi, or any other destination on Ethiopian’s global network, the Virginia office ensures your journey begins with confidence.

Ethiopian Airlines Office in Virginia – Address and Location

The Ethiopian Airlines office in Virginia is conveniently located in the city of Alexandria. This area is easily accessible from Washington, D.C., Maryland, and other parts of Northern Virginia.

Office Address:
Ethiopian Airlines Virginia Office
1800 Diagonal Road, Suite 600
Alexandria, VA 22314
United States

This central location is just steps away from the King Street Metro Station, offering easy public transport access. It’s also close to major highways and Ronald Reagan Washington National Airport (DCA), making it convenient for both local residents and out-of-town visitors.

Ethiopian Airlines Virginia Office Contact Details

If you’d prefer to speak to a representative before visiting, you can contact the Ethiopian Airlines ticket office in Virginia via phone or email.

Phone Number:
📞 +1 703-682-0570

Email:
📧 saleswashington@ethiopianairlines.com

Office Hours:
🕘 Monday to Friday: 9:00 AM – 5:00 PM
🛑 Closed on weekends and U.S. public holidays

Services Offered at the Ethiopian Airlines Ticket Office in Virginia

The Ethiopian Airlines Virginia office offers a full suite of services designed to meet the needs of every traveler, from first-time flyers to frequent business travelers and group organizers. Here’s a closer look at the services available:

1. Flight Bookings and Reservations

The Virginia office helps customers with flight reservations for domestic and international routes. Whether you're flying economy or business class, airline staff will guide you through fare options, available flights, and travel policies.

2. Ticket Changes and Rebookings

Plans can change, and the airline understands that. The office assists with modifying travel dates, destinations, and passenger details. Fare difference and change fees may apply depending on your ticket type.

3. Cancellations and Refund Processing

If you need to cancel your trip, the Virginia ticket office can help initiate refunds and explain the applicable policies. Having in-person support makes the process smoother and ensures you have documentation of the request.

4. Travel Documentation and Entry Requirements

Traveling internationally often requires specific visas, travel documents, or health certifications. The office can advise you on entry requirements for various destinations, especially when traveling to or through Africa.

5. Baggage Services and Information

Whether you’re carrying extra luggage or unusual items like sports gear or musical instruments, the staff can provide detailed information on baggage allowances, fees, and packing guidelines.

6. ShebaMiles Membership Services

Ethiopian Airlines’ frequent flyer program, ShebaMiles, allows passengers to earn miles for flights and redeem them for rewards. The Virginia office supports enrollment, account inquiries, upgrades, and mile redemption.

7. Special Assistance Services

Travelers with disabilities, medical needs, or special requests such as wheelchair support or dietary accommodations can request assistance through the Virginia office before their departure.

8. Group and Corporate Travel Support

For families, tour groups, school trips, or business delegations, the Ethiopian Airlines office in Virginia provides customized group travel support, including special fares, seating arrangements, and group check-in coordination.

Ethiopian Airlines Flights from Washington D.C. Area

Ethiopian Airlines operates nonstop flights to Addis Ababa (ADD) from Washington Dulles International Airport (IAD). From Addis Ababa, travelers can connect to over 120 destinations across Africa, the Middle East, Asia, and Europe.

Popular connecting cities include:

• Nairobi, Kenya

• Johannesburg, South Africa

• Dubai, UAE

• Cairo, Egypt

• Kigali, Rwanda

• Lagos, Nigeria

The airline’s fleet includes state-of-the-art Boeing 787 Dreamliners and Airbus A350 aircraft, offering passengers a comfortable and modern onboard experience.

Benefits of Visiting the Ethiopian Airlines Ticket Office in Virginia

Still wondering whether you should visit the office instead of handling things online? Here are the top reasons many travelers rely on the Ethiopian Airlines ticket office in Virginia:

• Human Interaction: Personalized assistance for any travel issue

• Quick Problem Solving: Faster resolution of complex problems

• Secure Payment Options: Pay for tickets using cash or card in person

• Multilingual Support: Staff often speak Amharic, English, and other languages

• Printed Itineraries and Receipts: Get physical confirmation of all your bookings and updates

Travel Tips Before Visiting the Virginia Office

To make your visit smooth and productive, keep the following tips in mind:

• Bring Required Documents: Carry your passport, booking reference, and any supporting documents

• Know What You Need: Have a list of questions or services you want to request

• Avoid Peak Times: Mid-morning and early afternoon tend to be less crowded

• Call Ahead: Always check office hours during public holidays

• Ask for a Copy: Request a printed or emailed summary of any booking or change made

About Ethiopian Airlines

Founded in 1945, Ethiopian Airlines is one of Africa’s most successful and fastest-growing carriers. As a member of the Star Alliance, it partners with global airlines to offer seamless connections to hundreds of destinations worldwide.

Ethiopian Airlines is known for:

• A fleet of more than 140 aircraft

• Operating over 120 international destinations

• Modern aircraft like the Boeing 787 and Airbus A350

• Outstanding safety and service standards

• World-class cargo operations across continents

Conclusion

The Ethiopian Airlines Virginia office is your local gateway to global travel with one of Africa’s most respected carriers. Whether you need to book a flight, manage a group reservation, inquire about travel documents, or get help with ShebaMiles, the team at the Ethiopian Airlines ticket office in Virginia is ready to assist.

Conveniently located in Alexandria, VA, and staffed by professionals who understand both local and international travel needs, the office offers peace of mind before you fly. Don't hesitate to visit or call for personalized support and expert guidance on your next Ethiopian Airlines journey.

FAQs

Q1: Where is the Ethiopian Airlines office in Virginia located?
A: The office is located at 1800 Diagonal Road, Suite 600, Alexandria, VA 22314.

Q2: What are the contact details for the Ethiopian Airlines Virginia office?
A: Phone: +1 703-682-0570, Email: saleswashington@ethiopianairlines.com

Q3: What services are offered at the ticket office?
A: Services include flight bookings, changes, cancellations, baggage inquiries, ShebaMiles assistance, and special travel requests.

Q4: What are the office hours?
A: The office operates Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Q5: Where does Ethiopian Airlines operate flights from in the D.C. area?
A: Ethiopian Airlines operates from Washington Dulles International Airport (IAD), offering nonstop service to Addis Ababa and connections worldwide.